Perceived quality surveys - Mobility Observatory in Catalonia (OMC)

Sistema Integrat de Mobilitat Metropolitana de Barcelona (SIMMB)
Àrea Metropolitana de Barcelona (AMB)
STI Camp de Tarragona
STI Barcelona
Enquestes
Direcció General de Transports i Mobilitat (DGTM)
Transports Metropolitans de Barcelona (TMB)
TRAM
Ferrocarrils de la Generalitat de Catalunya (FGC)
RENFE

Perceived quality surveys

Last update: 2023


Perceived quality surveys in public transport allow the administrations and/or operating companies responsible for providing the public transport service to evaluate the perception and satisfaction that users have regarding the service provided. The results of these surveys are considered a key element for the evaluation, management, and planning of the service.

Select the year you want to consult:

Surveys of perceived quality 2020

Surveys of perceived quality 2019

Results by operator and/or administration

Satisfaction Study of Mataró Urban Bus

Surveys of perceived quality 2018

Results by operator and/or administration

Satisfaction Study of Mataró Urban Bus

Surveys of perceived quality 2017

Results by operator and/or administration

Satisfaction Study of Mataró Urban Bus

Surveys of perceived quality 2016

Results by operator and/or administration

Satisfaction Study of Mataró Urban Bus

Surveys of perceived quality 2015

Results by operator and/or administration

Satisfaction Study of Mataró Urban Bus

Surveys of perceived quality 2014

Results by operator and/or administration

Satisfaction Study of Mataró Urban Bus

Surveys of perceived quality 2013

Results by operator and/or administration

Satisfaction Study of Mataró Urban Bus

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Indicators taken from the previous documentation, which you can find in the OMC

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