Valoració global de la xarxa tramviària de l'Àrea de Barcelona - Mobility Observatory in Catalonia (OMC)

Overall assessment of the tram network in the Barcelona Area

Perceived quality surveys in public transportation allow administrations and/or operating companies, responsible for providing public transportation services, to assess the perception and satisfaction that users have regarding the service provided. The results of these surveys are considered a key element for the evaluation, management, and planning of the service.

Unit: Puntuació

Frequency: Anual

Geographical area: AMB

Source: TRAM

Explanatory notes L'estudi de 2020 es va fer amb un calendari, metodologia, target de clients i objectiu diferents als habituals, per tant, els resultats no son comparables.

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