Requesting receipts for integrated tickets
Requesting receipts for integrated tickets
Only invoices for ATM integrated tickets are issued: invoices for tickets of the various transport operators must be requested from the operators’ own user attention offices (single ticket, airport ticket, Hola Barcelona, etc.)
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Considerations
- No invoices will be issued for transport tickets over 5 years old.
- Duplicates of invoices already issued may also be requested.
- No invoices will be issued for tickets that are partially broken or cannot be read on paper.
- The tickets provided must be the original tickets: photocopies and images sent by email are not accepted.
- Tickets must be fully consumed.
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Documents required
- The original ATM integrated tickets
- Personal details:
- Name of the person or company.
- ID card number/Foreigner's number/Tax ID number.
- Adress.
- E-mail address (If you prefer, we can send you the invoice by mail).
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Where the receipt can be issued
- TMB
- FGC
- TRAM
- Rodalies RENFE (Plaça Catalunya at 10 to 13h and 15 to 18h)
- TUS Mobility Office